Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.We aim to process returns within (20) business days of receiving the returned item.
RETURN PROCESS
To return an item, please email customer service at sales@universalwallart.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Universal Wall Art
Attn: Returns
71-75 Shelton Street
London, LONDON WC2H 91Q
United Kingdom
Please, note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.